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Windows 10 Upgrade Frequently Asked Questions

Windows 10 Upgrade Frequently Asked Questions Continue reading

Video: New experiences unveiled for Windows 10

Microsoft Vice-President Joe Belfiore released a video today highlighting user experience with Microsoft's newest member of their line of operating systems, Windows 10. Continue reading

Upgrading from Windows XP to Windows 7

This article is intended to guide you through a successful Windows XP to Windows 7 upgrade and migration. In writing this guide, I am assuming that your XP machine is a typical configuration, and that you are installing Windows 7 on the same machine. Continue reading

Installing or Upgrading to Windows 7

This guide works with Windows 7 home and professional versions, and explains how to install Windows 7 or upgrade a computer using previous versions of Windows to Windows 7. Continue reading

Windows 7 System Support Tools

Windows 7 comes with collection of very useful diagnostic and maintenance and recovery tools to help you maintain your computer and troubleshoot and resolve issues. This article is intended to provide a quick description of these tools, and how to access these tools. Continue reading

Free Microsoft Stuff!

People don't generally think of the term "free" in conjunction with "Microsoft", but in truth, Microsoft actually has a huge list of useful free stuff. You just have to know where to look or how to dig for it. You don't even have to do that. Because I have done it for you Continue reading

Using BitLocker Drive Encryption

This article talks about Microsoft’s BitLocker Drive Encryption tool that comes with the Business or Professional versions of Microsoft Windows and Windows Server, and how to use BitLocker Drive Encryption to encrypt your hard drives and portable storage devices. Continue reading

Windows 7: Backup and Restore

How to use Windows 7 Backup and Restore Center to create and manage backups and recover from data or system loss. Continue reading

Using Windows Search


Most people use only the most basic functions of the Windows Search tool and wind up spending considerable time scrolling through screens  of search results trying to find the specific file they are looking for.  But the Windows Search tool is actually more powerful than that, and if used properly, can help you quickly find exactly what you are looking for . This article is intended to introduce some of the many search tools built into the Windows operating system, and how to use them more effectively.

A Brief History Of Windows Search

The… Continue reading

Welcome to Office 365

Office 365 is the latest mile-marker in the evolution of Microsoft Office. Office 365 is becoming very popular in the business environment as being a stable and cost effective solution for office productivity and data management. Continue reading

Find Drivers for Unknown Devices in the Device Manager

The Windows Device Manager, as the name indicates, is where you manage hardware devices and drivers for Windows-based computers. If Windows cannot identify an installed piece of hardware or cannot locate a driver for it, the device will be listed as an Unknown Device. Unknown devices are listed under Other Devices in the Device Manager, and marked with an icon that has an exclamation mark on a yellow circle.


Opening the windows Device Manager:

The Windows Device Manager can be accessed in several different ways.

Windows 7:

Using Event Viewer Logs To Troubleshoot Issues


When troubleshooting issues with Windows-based computers, the Event Viewer is a great place to start. The Event Viewer tracks information about applications, security, and system events. This information is stored in log files that can be accessed in the Event Viewer. The Event Viewer is built into current Windows Operating Systems.

Not only will the Event Viewer tell you is a process or any component of the computer is causing an error, it will provide you with a log of that error that can be used to resolve issues. The Event viewer will also track other… Continue reading

Create a Windows 8.1 USB Recovery Drive



A USB recovery drive one of a number of option for recovering from system problems with Windows 8.1.  The advantage of having a USB recovery drive is  that you can use it to recover your system even if Windows 8.1 will not boot. Microsoft has included a tool to create a USB recovery drive, built into Windows 8.1.  Before we get into creating and using a USB recovery drive, there are a few things you need to be aware of:


  1. You need to have at least an 8GB USB flash drive
  2. The… Continue reading

Creating Restore Points in Windows 8

windodws8_logoAs with previous versions of the Windows operating system, Windows 8 includes a mechanism to create restore points.   Restore points are basically snapshots of the current state of the computer at the time a restore point was created. System Restore monitors the operating system for changes and creates restore points at regular daily intervals, usually when Windows 8 is loaded on any particular day. If your computer is not powered up when a restore point creation has been scheduled, Windows 8 will create the restore point when the computer is booted up. You can also… Continue reading

Using a Windows 7 System Repair Disk

windows7_logoIf your Windows 7 computer will not start, or crashes with fatal errors, you may need to run  a Windows 7 System Repair disk to restore Windows 7 back to normal operation.  The Windows 7 Repair Disk is designed to let you boot to Windows and provides diagnostics and repair options to help you get your computer back up and running.

Hopefully, you made a Repair Disk when you got your computer. If not, your options for repairing your installation of Windows 7 is going to be considerably limited and more complicated. If you don’t… Continue reading

Creating and Using Recovery Disks in Windows 7

windows7_logoComputer manufactures used to provide a set of CD’s or DVD’s when you bought a computer. These disks contained an image of the computer as it was when it left the manufacture, and other software and drivers specific to your computer.  About 5 years ago, Computer manufactures decided to save money by not to provide recovery and installation CD’s with their new computers. Instead, they provided images that end-users can burn to DVD’s and create their own recovery and installation disks.

While this saves money for the manufactures, it creates a problem for many end-users, … Continue reading

Set up a Windows restore point in Windows 7

windows7_logoA system restore point is basically a snapshot of the Windows operating system and programs and configurations at the time the restore point was created. The purpose of System Restore is to provide a way recovering from an error or failure on a Windows-based computer. This is especially useful if you have just experienced file corruption or installed or uninstalled something and now your computer is unstable.  As a preventive measure, you can also create a System Restore Point before you make any modifications to your computer, just in case something goes wrong.

Things you should… Continue reading

Create a Windows 7 System Repair Disc

windows7_logoHeaven forbid that it should ever happen that you turn your computer on and Windows 7 will not load because something has gone corrupt. It’s one of those worst nightmare moments when you have no idea if you are ever going to get to your data, or if it still exists at all.

Fortunately, all hope is not lost, if you happen to have a Windows 7 System Recovery DVD for your computer.  You simply put the DVD in the computer and boot to it. When the utility loads, it will guide you though running a… Continue reading

Set Defer Delivery in Outlook 2007 and 2010

Have you ever sent an e-mail that you wished you hadn’t sent?  It happens quite often, and it recently happened to me. I intended to reply to just one person on a distribution list, but accidently replied to everyone on the list, which is everyone that works in my office. How embarrassing! Since we use Outlook 2010 on an Exchange server, I was at least able to try and recall the message. But that only works if the message hasn’t been opened or previewed.  Once the message has been viewed, there is no… Continue reading

Download a Windows 7 ISO

windows7_logoMost computer manufactures these days do not ship a Windows 7 DVD with their computers. Instead, they supply an ISO image of the Windows 7 operating system, and leave it to the customer to burn the Windows 7 ISO to a DVD.  It makes sense from a manufacturing perspective  because shipping DVD’s with each computer costs money, but not so much from the average end-user perspective because most end-users are unclear why it is important to burn the Windows 7 ISO to  a DVD, or how to burn an image to DVD, or just… Continue reading

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