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Recommended Troubleshooting and Free Tech Support Sites


I have put together this collection of some of the best computer support and  tech support sites, major computer vendor support pages, podcasts and broadcasts, free eBooks and troubleshooting flowcharts, and other resources for adventurous do-it-yourselfer’s and PC enthusiasts.

I will be updating and editing this list frequently. If you want to stay on top of developments, I recommend subscribing to my site. That way, you will receive updates when this post is updated. I promise I won’t sell or share your information, nor will I spam you or try to sell you stuff.

Support Sites:

Tech support sites are great places to get technical advice, tips and tricks, and troubleshooting procedures. These sites that I have included here are targeted for typical computer users, PC enthusiasts, and entry-level computer support specialists.

5-Star Support – Free Computer Help Forum. This is a free service. You create a user account, post your question or describe the issue you are troubleshooting, and your request will be responded to by an IT professional, who will help you with your request.

BleepingComputers.com – Bleeping Computer is a community devoted to providing free original content consisting of computer help and tutorials in such a way that the beginning computer user can understand.

ComputerHope.com – Questions and answers, Basic troubleshooting, Vendor Contact Info. Hardware/Software guides

ComputerRepairForums – Computer Help, Operating Systems, Security, Software, Tips & Tricks, Gaming, General, Hardware, Networking, Website Development,

PCMech.com  – This site is an excellent resource for anyone looking to buy new hardware as well as those who want to get the best from what they already own. There are many product reviews and some of the most active user forums on the web. While at the site, check out the useful weekly newsletter.

PCTechBytes  – Forums include PC Help, Computer Networking, Operating Systems, Computer Hardware, Technical Discussions, Tutorials and Recommendations

Protonic – This is an online community that provides free computer technical support for Windows, Mac, and Unix by email. The site is exceptionally well laid out and easily navigated. All you need do is , register for free then pose your question. The answer will be emailed to you very promptly.

Tech Support Guy Forums – Virus & Malware, Software & Hardware, Operating systems, Internet & Networking, General Technology

TechSpot.com – Hardware, Software, Operating Systems, Device Drivers, Virus and Malware Removal, Guides and Tutorials.

PodCasts and Radio Shows:

I love podcasts and radio shows. It’s a great and often entertaining way to keep up on current trends in support and technology. This is a short list of some of the best podcasts and radio shows that I enjoy listening to and often recommend for adventurous souls who want to know more about their computers and technology.

The Tech Guy – Watch or Listen Live, participate in live forums, downloadable podcasts. No one does a better job of explaining technology, computers, and the Internet than Leo Laporte. This feed contains the full audio of his twice weekly radio talk show as heard on stations all over the US on the Premiere Radio Networks.For show notes and more visit techguylabs.com.

Windows Weekly – Watch or Listen Live, participate in live forums, downloadable podcasts. A weekly look at all things Microsoft, including Windows, Windows Phone, Office, Xbox, and more, from two of the foremost Windows watchers in the world, Paul Thurrott of the Super Site for Windows and Mary Jo Foley of All About Microsoft.

Security Now – Steve Gibson, the man who coined the term spyware and created the first anti-spyware program, creator of Spinrite and ShieldsUP, discusses the hot topics in security today with Leo Laporte.

Kim Komondo – Kim Komondo hosts one of the most popular syndicated radio shows dedicated to helping you resolve technical issues and get the most out of your computer system. This is a great show for average computer users as everything is explained in layman terms.

Vendor Support:

I plan to expand this list of computer and hardware vendors to include all of the major vendors.

Asus – Downloads Manuals, Drivers, Firmware, and Software. FAQ  Frequently Asked Questions. How-To Guides  Step-by-step set up and installation

Dell – Dell Support provides support for your Dell product, including drivers, diagnostics, manuals, software updates, parts, warranty information and more.

HP/Compaq – Drivers, user manuals, FAQ’s, troubleshooting help, and warranty support.

Sony VIAO – Sony’s support pages aren’t the best organized pages I’ve seen, you will have to scroll around a bit.  Drivers, user manuals, FAQ’s, troubleshooting help, and warranty support.

Toshiba – Get help for your Toshiba laptop or computer or other Sony devices here. Drivers, user manuals, FAQ’s, troubleshooting help, and warranty support.


If you have ever wanted to learn or enhance your knowledge of Microsoft products, or you are looking for flowcharts to help guide your way through the troubleshooting process, you will enjoy these resources:

Free eBooks from Microsoft Press – From technical overviews to drilldowns on special topics, these free ebooks are available in PDF, EPUB, and/or Mobi for Kindle formats, ready for you to download.

130 Free Microsoft eBooks – Largest collection of FREE Microsoft eBooks ever, including: Windows 8.1, Windows 8, Windows 7, Office 2013, Office 365, Office 2010, SharePoint 2013, Dynamics CRM, PowerShell, Exchange Server, Lync 2013, System Center, Azure, Cloud, SQL Server, and much more.

Computer Repair Flowcharts – Easy to use flowcharts will guide you through troubleshooting and resolving a complex selection of computer-related issues

PC Troubleshooting Manual – This site also hosts a huge collection of troubleshooting flowcharts that you can select individually. Or you can buy the 170 eBook for $9.95.


I hope you find these troubleshooting and tech support sites useful. I will be updating this post from time to time. But if you don’t find the information that you are looking for, feel free to send me an e-mail through my Contact Page. I will do my best to get you on the right track.

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