QR Code Business Card

Windows 10 Upgrade Frequently Asked Questions

Starting on July 29, 2015, Microsoft will begin releasing Windows 10 via Windows Update.  This will be a free upgrade for users with qualified Windows 7 and Windows 8.1. As we get closer to the launch date, I am hearing more and more questions about the upgrade. So I decided to compile some of those questions here and provide some basic answers.


Is Windows 10 really free?

Windows 10 is free for users who upgrade a licensed version of Windows 7 or Windows 8.1 and Windows Phone 8.1 in the first year of release of the new operating system. However, this is a limited time offer, and expires July 29, 2016. After Which, you will have to purchase Windows 10.

If you do not have a licensed copy on Windows 7 or Windows 8, Windows 10 will be available for purchase on August 31. An OEM copy of Windows 10 Home will cost around $109; an OEM copy of Windows 10 Professional will cost around $149.

NewEgg.com is taking pre-orders now. If you are not familiar with NewEgg, it is one of the best places to shop online for electronics and computer and computer related products.

What happens to the previous license?

The license from your Windows 7 or Windows 8 operating system is converted into a Windows 10 license during the upgrade process. If for some reason, you decide to downgrade from Windows 10 to your previous operating system, you can do so within 30 days of installing Windows 10, and your license will also revert back to the original operating system.

What’s the benefit of reserving the upgrade?

By reserving your upgrade to Windows 10, your computer is confirmed to be compatible and ready to upgrade. It also means that the files Windows 10 needs to upgrade your computer are pre-downloaded to make the final installation go more quickly.

Before you can reserve your Windows 10 upgrade, Windows Update KB3035583 must be installed on your computer. If you see a small white Windows logo on your System tray (by the clock on the Taskbar), move your mouse over the icon. If you see ‘Get Windows 10’, you are all set. Double-clicking the icon scan your system and reserve your upgrade (if this hasn’t already happened), or bring you to a slideshow promoting the benefits of Windows 10. If you click on the hamburger-menu icon, you can check your PC or view your Windows 10 upgrade confirmation.

If you haven’t already installed and ran Windows Update KB3035583, it is to your benefit that you do so as soon as possible. Not only does this reserve your copy of Windows 10, it also downloads files needed for the upgrade ahead of the July 20 release date to prepare your system for a smooth and quick upgrade. Keep in mind that Windows 10 is about a 3.5 gigabyte download.

Will all programs, games and apps run on Windows 10?

It is impossible to say that every program you are running on your current Windows computer will run in Windows 10, but it is very likely. Basically, Microsoft built Windows 10 to be as compatible as possible with any hardware or software that currently runs on Windows 7 or Windows 8. If you happen to run across a program that will not run in Windows 10, you should be able to run that program in Compatibility mode. This is a feature of Windows 10 that allows you to run programs that were specifically written for previous versions of Windows.

If you run the ‘Check your PC’ tool in the Get Windows 10 utility, you will see if you have any applications that will nit run well in Windows 10.

Any application that only worked on Windows XP and broke in the upgrade to Windows 7 also won’t work on Windows 10. If you absolutely have to run XP compatible programs, you can set up a Windows XP virtual PC so you can install and run your application in Windows XP on your Windows 10 computer.

Are features or programs removed in Windows 10 that earlier versions supported?

Windows Media Center will not ship with Windows 10. Neither will Windows 10 ship with DVD support. So if you want to watch DVD’s, you will need to install a 3rd party DVD player, and for that, I highly recommend VLC, a free and very popular multimedia player. Check out VLC here. Microsoft is also providing a free DVD playback app through the Microsoft Store.

Games have been removed from Windows 10, but most are available through the Microsoft Store.

Desktop Gadgets are no longer supported.

What about clean installs?

Yes, you can to reinstall or do a clean install of Windows 10 on same device that was upgraded to Windows 10. You will not need to purchase Windows 10, no revert to a previous version of Windows and upgrade to Windows 10. You can also create an installation DVD or USB drive for Windows 10.

Which editions of Windows 10 are available?

While all versions share the same Core Experience according to Microsoft, with Cortana, Windows Hello biometric support, Microsoft Edge and Continuum, it is the business experience where they are significantly different.


Windows 10 Editions and Features – Image provided courtesy of Microsoft.

User’s who currently have Starter, Home and Basic editions of Windows 7 and 8 will be upgraded to Windows 10 Home , which includes basic features of the Windows 10 operating system and disk encryption, but not much more than that. You will not be able to join a domain or use BitLocker or Remote Desktop with Windows 10 Home Edition.

Users with Windows Pro and Ultimate editions will be upgraded to Windows 10 Pro, which has all the features required for a business environment, including encryption, the ability to join a domain, BitLocker, remote desktop, and more.

What are the core new features of Windows 10?

  • One of the most notable features of Windows 10 is the Start Menu, which now combines the functionality of Windows 7 with the new features of the Windows 8x tiles.
  • Cortana, Microsoft’s new voice-controlled Personal Assistant. You can talk or type naturally, and Cortana will provide personal and proactive responses. Cortana can also make and remind you of appointments, and search the web and your device and the cloud for you. Cortana is available in all editions of Windows 10.
  • Microsoft’s Edge Browser.
  • Continuum – Display your apps and content on every device.
  • New and improved Command Prompt.
  • New Notification Center.
  • Biometric Authentication, including fingerprint, facial and iris recognition and Enterprise level security
  • Virtual Desktop Support.

Downgrading from Windows 10

If for some reason, you decide to downgrade from Windows 10 to your previous operating system, you can do so within 30 days of installing Windows 10, and your license will also revert back to the original operating system.  But how you go about downgrading your operating system depends on whether Windows 10 is installed as an upgrade or a clean install, or what form-factor Windows 10 is installed on.

If you’ve upgraded a computer to Windows 10, then you should be able to revert back to your previous operating system using Windows Recovery.  To access this, open the Start menu and select Settings. Click the “Update & security” icon and select “Recovery.” You should see a “Go back to Windows 7? or “Go back to Windows 8.1? option. Click the Get started button to get rid of your Windows 10 install and restore your previous Windows install. Microsoft will ask you why you want to go back.

Leave a Reply

Your email address will not be published. Required fields are marked *

Translate This Page:

Post Categories:

Post Archives: